Privacy Policy

Who we are. North Valley Candle Molds makes and sells candle molds wholesale. Our website is https://moldman.com. You can reach us at [email protected]

Information we collect.

  • Forms: When you use our contact or quote forms, we collect the information you enter, such as your company name, name, email, phone number, and message.
  • Orders and accounts: When you create an account, register for wholesale, or place an order, we collect your name, company, billing and shipping addresses, email, phone number, and order details.
  • Automatic information: Our site and its providers receive technical information such as your IP address and browser type.

How we use it. To answer inquiries, prepare quotes, process and ship orders, manage accounts, keep the site secure, and run the business. We do / do not send marketing emails.

Who we share it with. We share information only as needed to run the business: [payment processors, e.g. Stripe or PayPal], [shipping carriers, e.g. UPS, USPS, FedEx], and our website hosting provider. We don’t sell your personal information.

Spam protection. Our forms are protected by Cloudflare Turnstile, which checks that visitors are real people. When a form loads, Turnstile receives limited technical information from your browser, such as your IP address and browser details, only to detect and block automated bots. Cloudflare may also use this information to improve its bot detection. See Cloudflare’s Turnstile Privacy Addendum (https://www.cloudflare.com/turnstile-privacy-policy/) and Privacy Policy (https://www.cloudflare.com/privacypolicy/).

Cookies and analytics. We use cookies to keep the site working, including login and shopping cart cookies, and Google Analytics to understand how visitors use the site. You can accept or decline non-essential cookies in our cookie banner. See Google’s privacy policy at https://policies.google.com/privacy.

How long we keep it. We keep order and account information for as long as needed for business, tax, and legal purposes, and form submissions for as long as needed to respond to you and keep records.

Your choices. You can ask us to see, correct, or delete the personal information we hold about you by contacting us at [email address]. We may need to keep some records for legal or tax reasons.

Changes. We may update this policy, and the date below will show when.

Last updated: [october 2026]

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